News — client experience

As an owner of a spa or salon, one of your primary concerns should be how you can constantly improve your clients’ experiences. A great client experience is more than just treating your clients to a wonderful time - it can provide you with word-of-mouth marketing, increased client retention, and increased client attraction. In the beauty and wellness industry, learning how to improve customer experience allows you to better deliver your service and bring wellness to your community. So how do you give customers a good experience? Check out these 5 tips on how to improve customer experience. Set a...